Thank you for shopping at nu.alyarafa.com. We strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, we’re here to help.

1. Returns

We accept returns within [7] days from the date of purchase. To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• It must be in the original packaging.
• Proof of purchase (receipt or order confirmation) must be provided.

Certain types of goods may be exempt from being returned, such as perishable items, personalized/customized products, and digital downloads.

2. Refunds

Once we receive your returned item, we will inspect it and notify you about the approval or rejection of your refund. If approved, your refund will be processed within [X] business days, and a credit will automatically be applied to your original payment method.

• Late or missing refunds: If you haven’t received a refund yet, please check with your bank or credit card provider, as it may take some time before your refund is officially posted.
• If after [X] days you still have not received your refund, please contact us at info@arafafurniture.com.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at info@arafafurniture.com with details and pictures of the defective or damaged product.

4. Shipping Returns

To return your product, please mail it to: [Insert Return Address].

• You will be responsible for paying for your own shipping costs for returning the item unless the return is due to a mistake on our end.
• Shipping costs are non-refundable.
• If you are returning an item over [X] USD, we recommend using a trackable shipping service or purchasing shipping insurance.

5. Non-Refundable Items

Certain types of purchases are non-refundable, including:

• Gift cards
• Downloadable software or digital products
• Items on final sale or clearance
• Any item not in its original condition or missing parts for reasons not due to our error

6. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: info@arafafurniture.com

We appreciate your business and are committed to providing the best possible shopping experience!